Policy

Terms and Agreements

We appreciate your business and look forward to working with you.

Basic Shipping prices can be included.

Totals do not include any additional changes not requested from initial time of order.

Client’s signature or order on website or by phone, without signature, whether employee, past employee, manager, or owner authorizes the charge provided and print of the item or items requested.

Orders from website, or phone order or signature faxed from client authorizes the credit or debit card given or on file from business name listed above to be charged for products ordered including all cancellation fees.

Any cancellation fee equals the total deposit amount or more based on time and hours spent on project and/or all print preparation/ order of paper or print cost. 100% of the total will be charged unless otherwise stated before any design work begins to cover all print preparation/order of paper or design time to follow.

There is no return or refunds on any cancellation after order is received if the item is printed with client’s information on it or if it is any tradeshow or banner stands.

 There is no refund after items are printed because printed material cannot be sold to any other person or business.

After signature on order form is  received any printed material that is shipping but declined does not reward the client with any refunds.

Client is 100% responsible to pay the total even if the shipping of any material is declined.

If I.S. Marketing is or has designed the printed material, a onetime logo storage fee has not been previously paid there will be an additional $50.

Text or design changes are billed at $50 per hour for in-house work and $100 an hour for all work released for ownership.  

Business name listed or person that ordered by phone takes full responsibility for all charges due. 

It is the client’s responsibility to make sure text/content/layout/color/size/ is accurate.

 All clients are responsible for receiving products on due dates needed.

I.S. Marketing is not responsible for any deadlines or shipping of items for deadlines or dates needed but will go out of our way to get it to you on time if you give us date.

Clients have to take full responsibility to order and approve on time for desired shipping results.

Receiving printed materials vary from 24 hours to 6 weeks based  on item or items ordered. I.S. Marketing takes no responsibility. 

No credits can be transferred from one product to another after print approval or approval of item is signed or order by phone is placed.

 I.S. Marketing cannot guarantee the color to be the same with each print.

Material designed or printed does not provide authorization to use photos, design, program, website or software in any other way.

Clients approval (whether on website, verbal or with first signature) will serve as the final file used for print.

The design fees and release fees to take to other printers or hostess or for any other type of usage, or as other service, are priced separately.

IS Marketing takes no responsibility for editing or errors (i.e. misspellings and missing words/content/size/dimensions.

After paying additional money for release fee the client’s signature or verbal approval will serve as the binding contract.

All print or release signatures give approval for color ink, design, paper printed, size, website style, content, shipping and any shipping damage must be ensured by clients.

Any orders serves as a binding contract with no refunds, no cancellations.

All orders serves as a binding contract for no release for any designs for any other usage in any way unless release fees are paid in full.

Release fees or design fees are priced separately.

Miss usage of any designs will automatically be fined $10,000 plus attorney’s fees unless client is willing to pay full release fee before court is required..I

If balances of order are not completed in a thirty to sixty day period the balance will be automatically be charged to complete authorization of signed contract.

Business name and order by phone or signature is under obligation to complete order or the forfeit of all totals.

Totals do not always include additional design and/or cancellation fees or changes requested or changed. Florida business locations will include Florida tax. 

Any alterations of orders forfeits any discounts included.

I.S. Marketing can take no responsibility for any errors upon signature provided by client.

Client is responsible for item or items (styles, designs, and websites) requested.

I.S. Marketing cannot guarantee the total satisfaction of item or items requested an approved by client. I.S. Marketing can take no responsibility for date of item received.  

I.S. Marketing takes no responsibility for any shipping errors.

Rush fees vary from $85 to $200 based on type of print, cut, and additional work needed to fulfill the rush needed.UPS is insured for any damage. Shipping is not included in above totals.

 

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